Client Journey

 
 

Client Journey

Individuals living or working in Wong Tai Sin

  • Walk-in
  • Referred by community partners
 

For residents who need rehabilitation services

  • Refer by Hospital Authority
  • Network medical practitioner (NMP)
 

Registration and Assement

  • Join DHC as members
    (Core Centre / Satellite Centres / Mobile Vehicle)
 
  • Agree to enrol in eHRSS
  • Health risk factors assessment
 

Health Consultation

  • Health education and consultation
  • Setting up Personal Health Goal
 

2 types of assessment results

Low risk

  • Individual healthcare services
  • Health groups, activities

Client with risk factor

Diabetes Mellitus / Hypertension / Musculoskeletal Disorder
(Low back pain or degenerative knee pain)


Diagnosis & diseases management by DHC network medical practitioner

Subsidy for individual health care professional sessions

  • Patient empowerment programmes
  • Health groups, activities

Rehabilitation treatment after referral and evaluation

Post-acute Myocardial Infarction / Stoke / Hip Fracture

  • Rehabilitation services
  • Patient empowerment programmes
  • Diseases management
  • Health groups, activities
  • Carer training